Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Personal devices for every home workspace
Intelligent devices for the hybrid workplace
Portable devices for on-the-go collaboration
Intelligent, digital to human customer interactions
Communications platform for automating customer journeys
Glu Group embraces flexibility of Webex Meetings in transition to online training and collaboration, while delivering new and expanded training opportunities.
Glu Group works with IT vendors, partners, and customers. Leveraging Webex Meetings, Glu Group provides training courses to Cisco partners across Europe, helping them reach Cisco certification as a customer experience partner.
More trainings, reaching more people, in more locations and languages, more efficiently with Webex.
Offer multiple trainings daily regardless of location.
Engage up to 75 participants without managing event logistics.
Conduct trainings without extensive travel.
Expand talent pool beyond those available for business travel.
" Webex Meetings enables us to conduct ‘one-to-many’ sessions. We can have seven partners in one session, each with a local language translation, and with an individual breakout room when needed. It encourages real dialogue."
Billy Haining, Cofounder, Glu Group
"We don’t need two days out of the office to conduct a training session in Milan or Madrid. We estimate that we’ve saved €250,000 in not having to hire local language resources."
Richard Goodman, Cofounder, Glu Group
"In a matter of hours, I’m speaking to someone in London, France, and Italy. Having the different language translation capabilities with Webex makes all the difference."
Adrian Mills, Partner Transformation Director, Glu Group
"We can deliver a standard level of training consistency at scale with our most experienced trainers leveraging Webex. And we’re able to reach more people with improved cost efficiency."
Billy Haining, Cofounder, Glu Group
Glu Group built much of its reputation through face-to-face contact with clients, suppliers, and partners. Training and certification processes were also all carried out in person. When this type of contact was ruled out by global travel restrictions, Glu Group needed to rethink its approach to service delivery.
Glu Group teams would travel all around Europe to conduct half-day sessions onsite with individual partners. As the leading IT brands seek to strengthen expertise of local partners, the sessions have become a valuable competitive differentiator required for certification status.
Glu Group needed to enable productive online meetings with non-English-speaking participants. As the meetings grew in size, this requirement began to encompass more languages and the need evolved for translations between English and multiple languages.