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MeetingsVideo conferencing and screen sharing
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EventsIn-person and hybrid event management
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CallingCloud calling and phone system
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Video MessagingVideo messaging and screen recording
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MessagingGroup messaging, chat, and file sharing
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PollingInteractive Q&A, quizzes, and polling
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WebinarsLarge meeting and virtual event hosting
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WhiteboardingDigital co-creation and brainstorming
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Collaboration Devices
Explore AI-powered devices for any space.
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Workspace Designer
Design your own meeting room.
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Workspaces
Get blueprints for incredible outcomes.
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AI Agent
Dynamic AI interactions that lead to customer resolutions
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Cloud Contact Center
Intelligent, digital to human customer interactions
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AI Assistant for Contact Center
Empower agents, supervisors, and customer-facing teams with AI
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CPaaS
Communications platform for automating customer journeys
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Workforce Optimization
Optimize agent performance and customer satisfaction
Cisco is a Leader in the IDC MarketScape report for CPaaS, 2023.
Download ReportMake every interaction count.
An easy-to-use and fully programmable enterprise communications platform (CPaaS) that accelerates IT roadmaps while also reducing cost and complexity.
Benefit from a secure, scalable, and compliant enterprise-grade CPaaS that is used by large global organizations. Utilize out-of-the box tools and controls to transform your customer experiences.
Give your customers frictionless experiences across all available communication channels for pleasing interactions that will help build lasting relationships.
Use APIs, low-code tools, and pre-built capabilities to quickly build and configure customer journeys, and seamlessly integrate with customer and partner-facing applications and processes.
Webex Connect is a cloud communications platform that integrates communication channels and existing back-end business systems together to enable the orchestration and automation of all customer and employee interactions.
Find out why IDC believes that flexible enterprise CPaaS platforms will transform customer experiences and enable enterprises to differentiate their services.
Learn more about other tools that can help you create lasting customer relationships.
Additional features, storage, and support start at just one low price.
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